a simple promise

We use the best materials and solid engineering so our products will last in tough environments like your home — for years. We stand by our products. If something goes wrong, we do our best to help solve the problem.

troubleshooting
find your product
troubleshooting icon
replacement parts
find your product
replacement parts icon
warranty claim
claim warranty
10 year warranty icon
up to 10 year warranty

product registration

For faster service, get started by simply registering your product.

register product

Product already registered?

Please fill out the warranty claim form below.

Please provide a description of your product's defect below; upload a photo(s) of the defect and attach a note to the product with your email and the current date (see photo sample). Do not cover defect with note.
sample photo
sample photo

still have questions? contact customer service.

tell us more
send us a message
get in touch
support@simplehuman.co.uk
chat with us
start chat (9am-5pm M - F)